Trạng thái hỗ trợ của các dòng QNAP – Cập nhật ngày tới này 09/05/2020

QNAP cung cấp cho bạn tất cả các hỗ trợ và dịch vụ bạn cần để đảm bảo rằng mỗi sản phẩm của QNAP chạy hiệu quả trong mọi giai đoạn của vòng đời của nó kể từ khi nó được mua cho đến khi hết hạn sử dụng. Cho dù đó là thay thế phần cứng hoặc cập nhật cho hệ điều hành (HĐH) hoặc ứng dụng NAS.

Mã Sản Phẩm Sữa Chữa Hoặc Thay Thế Phần Cứng Cập nhật và bảo trì hệ điều hành và ứng dụng Hỗ trợ kỹ thuật và cập nhật bảo mật
ES1686dc Full Full Active
ES1640dc v2 Full Full Active
ES1640dc Full Full Active
TDS-16489U Full Full Active
TES-3085U Full Full Active
TES-1885U Full Full Active
TVS-EC2480U-SAS-RP R2 Full Full Active
TVS-EC1680U-SAS-RP R2 Full Full Active
TVS-EC1580MU-SAS-RP R2 Full Full Active
TVS-EC1280U-SAS-RP R2 Full Full Active
TS-EC2480U R2 Full Full Active
TS-EC1680U R2 Full Full Active
TS-EC1280U R2 Full Full Active
TS-EC880U R2 Full Full Active
TVS-EC2480U-SAS-RP Full Full Active
TVS-EC1680U-SAS-RP Full Full Active
TVS-EC1580MU-SAS-RP Full Full Active
TVS-EC1280U-SAS-RP Full Full Active
TS-EC2480U Full Full Active
TS-EC1680U Full Full Active
TS-EC1280U Full Full Active
TS-EC880U Full Full Active
TS-EC1679U-SAS-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TS-EC1279U-SAS-RP Limited 2018-12 (QTS 4.3.6) 2020-12
SS-EC2479U-SAS-RP Limited 2018-12 (QTS 4.3.6) 2022-03
SS-EC1879U-SAS-RP Limited 2018-12 (QTS 4.3.6) 2022-03
SS-EC1279U-SAS-RP Limited 2018-12 (QTS 4.3.6) 2022-03
TS-EC1679U-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TS-EC1279U-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TS-EC879U-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TS-1679U-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TS-1279U-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TS-879U-RP Limited 2018-12 (QTS 4.3.6) 2020-12
TVS-1582TU Full Full Active
TS-877XU Full Full Active
TS-877XU-RP Full Full Active
TS-977XU Full Full Active
TS-h977XU-RP Full Full Active
TS-1673U-RP Full Full Active
TS-1673U Full Full Active
TS-1273U-RP Full Full Active
TS-1273U Full Full Active
TS-873U-RP Full Full Active
TS-873U Full Full Active
TVS-1271U-RP Full Full Active
TVS-871U-RP Full Full Active
TVS-471U-RP Full Full Active
TVS-471U Full Full Active
TS-1263XU-RP Full Full Active
TS-1263XU Full Full Active
TS-863XU-RP Full Full Active
TS-863XU Full Full Active
TS-463XU-RP Full Full Active
TS-463XU Full Full Active
TS-1263U-RP Full Full Active
TS-1263U Full Full Active
TS-863U-RP Full Full Active
TS-863U Full Full Active
TS-463U-RP Full Full Active
TS-463U Full Full Active
TS-1253BU-RP Full Full Active
TS-1253BU Full Full Active
TS-853BU-RP Full Full Active
TS-853BU Full Full Active
TS-453BU-RP Full Full Active
TS-453BU Full Full Active
TS-1253U-RP Full Full Active
TS-1253U Full Full Active
TS-853U-RP Full Full Active
TS-853U Full Full Active
TS-453U-RP Full Full Active
TS-453U Full Full Active
TS-451U Full Full Active
TS-1232XU-RP Full Full Active
TS-1232XU Full Full Active
TS-832XU-RP Full Full Active
TS-832XU Full Full Active
TS-432XU-RP Full Full Active
TS-432XU Full Full Active
TS-1231XU-RP Full Full Active
TS-1231XU Full Full Active
TS-831XU-RP Full Full Active
TS-831XU Full Full Active
TS-431XU-RP Full Full Active
TS-431XU Full Full Active
TS-431XeU Full Full Active
TS-431U Full 2019-02 (QTS 4.3.5) 2022-02
TS-1270U-RP Full 2018-03 (QTS 4.3.6) 2020-12
TS-870U-RP Full 2018-03 (QTS 4.3.6) 2020-12
TS-470U-RP Full 2018-03 (QTS 4.3.6) 2020-12
TS-470U-SP Full 2018-03 (QTS 4.3.6) 2020-12
TS-1269U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-869U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-469U-RP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-469U-SP Limited 2018-03 (QTS 4.3.4) 2020-12
TS-421U Full 2017-12 (QTS 4.3.3) 2020-12
TS-420U Full 2017-12 (QTS 4.3.3) 2020-12
TS-412U Limited 2017-12 (QTS 4.3.3) 2020-12
TS-859U-RP+ Limited 2017-12 (QTS 4.2) 2020-12
TS-859U-RP Limited 2017-12 (QTS 4.2) 2020-12
TS-459U-RP+ Limited 2017-12 (QTS 4.2) 2020-12
TS-459U-SP+ Limited 2017-12 (QTS 4.2) 2020-12
TS-459U-RP Limited 2017-12 (QTS 4.2) 2020-12
TS-459U-SP Limited 2017-12 (QTS 4.2) 2020-12
TS-439U-RP Limited 2017-12 (QTS 4.2) 2020-12
TS-439U-SP Limited 2017-12 (QTS 4.2) 2020-12
TS-419U II Limited 2017-12 (QTS 4.3.3) 2020-12
TS-419U+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-419U Limited 2017-12 (QTS 4.3.3) 2020-12
TS-410U Limited 2017-12 (QTS 4.2) 2020-12
TS-809U-RP Limited 2017-12 (QTS 4.2) 2020-12
TS-409U Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-1685 Full Full Active
TVS-EC1080+ Full 2019-06 2022-06
TVS-EC1080 Full 2019-06 2022-06
TVS-EC880 Full 2019-06 2022-06
TS-EC1080 Pro Full 2019-06 2022-06
TS-EC880 Pro Full 2019-06 2022-06
TS-1079 Pro Limited 2018-03 (QTS 4.3.6) 2020-12
TS-879 Pro Limited 2018-03 (QTS 4.3.6) 2020-12
TVS-1282T3 Full Full Active
TVS-882BRT3 Full Full Active
TVS-882BR Full Full Active
TVS-1282T Full Full Active
TVS-882T Full Full Active
TVS-682T Full Full Active
TVS-1282 Full Full Active
TVS-882 Full Full Active
TVS-682 Full Full Active
TVS-872N Full Full Active
TVS-672N Full Full Active
TVS-882ST3 Full Full Active
TVS-882ST2 Full Full Active
TS-1677X Full Full Active
TS-1277 Full Full Active
TS-877 Full Full Active
TS-677 Full Full Active
TVS-871T Full Full Active
TVS-871 Full Full Active
TVS-671 Full Full Active
TVS-471 Full Full Active
TVS-873 Full Full Active
TVS-673 Full Full Active
TVS-473 Full Full Active
TVS-873e Full Full Active
TVS-673e Full Full Active
TVS-473e Full Full Active
TS-873 Full Full Active
TS-673 Full Full Active
TS-473 Full Full Active
TVS-863+ Full Full Active
TVS-863 Full Full Active
TVS-663 Full Full Active
TS-963X Full Full Active
TS-963N Full Full Active
TS-563 Full Full Active
TVS-463 Full Full Active
TS-453BT3 Full Full Active
TS-453Bmini Full Full Active
TS-653B Full Full Active
TS-453B Full Full Active
TS-253B Full Full Active
TS-453Be Full Full Active
TS-253Be Full Full Active
TS-251B Full Full Active
TS-853A Full Full Active
TS-653A Full Full Active
TS-453A Full Full Active
TS-253A Full Full Active
TBS-453DX Full Full Active
TBS-453A Full Full Active
TS-853 Pro Full 2019-06 2022-06
TS-653 Pro Full 2019-06 2022-06
TS-453 Pro Full 2019-06 2022-06
TS-253 Pro Full 2019-06 2022-06
TS-853S Pro (formerly the SS-853 Pro) Full 2019-06 2022-06
TS-453S Pro (formerly the SS-453 Pro) Full 2019-06 2022-06
TS-453mini Full 2019-06 2022-06
TVS-951N Full Full Active
TVS-951X Full Full Active
TS-451+ Full Full Active
TS-251+ Full Full Active
TS-451A Full Full Active
TS-251A Full Full Active
TS-851 Full Full Active
TS-651 Full Full Active
TS-451 Full Full Active
TS-251 Full Full Active
TS-451S Full Full Active
TS-251C Full 2018-12 (QTS 4.3.6) 2021-12
TS-1635AX Full Full Active
TS-1635 Full Full Active
TS-932X Full Full Active
TS-832X Full Full Active
TS-831X Full Full Active
TS-531X Full Full Active
TS-431X2 Full Full Active
TS-431X Full Full Active
TS-431P2 Full Full Active
TS-231P2 Full Full Active
TS-531P Full 2019-02 2022-02
TS-431P Full Full Active
TS-231P Full Full Active
TS-131P Full Full Active
TS-431+ Full 2019-02 (QTS 4.3.5) 2022-02
TS-231+ Full 2019-02 (QTS 4.3.5) 2022-02
TS-431 Full 2019-02 (QTS 4.3.5) 2022-02
TS-231 Full 2019-02 (QTS 4.3.5) 2022-02
TS-131 Full 2019-02 (QTS 4.3.5) 2022-02
TS-428 Full Full Active
TS-328 Full Full Active
TS-228A Full Full Active
TS-128A Full Full Active
TS-212P3 Full Full Active
TS-228 Full 2018-12 (QTS 4.3.5) 2021-12
TS-128 Full 2018-12 (QTS 4.3.5) 2021-12
TAS-268 Full 2018-12 (QTS 4.3.3) 2021-12
TAS-168 Full 2018-12 (QTS 4.3.3) 2021-12
TS-420-D Full 2017-12 (QTS 4.3.3) 2020-12
TS-112P Full 2019-10 (QTS 4.3.3) 2022-10
IS-453S Full 2019-06 2022-06
HS-453DX Full Full Active
HS-251+ Full Full Active
HS-251 Full 2018-12 (QTS 4.3.5) 2021-12
HS-210 Full 2017-12 (QTS 4.3.3) 2020-12
HS-210-Onkyo Full 2017-12 (QTS 4.3.3) 2020-12
HS-210-D Full 2017-12 (QTS 4.3.3) 2020-12
TVS-870 Full 2018-03 (QTS 4.3.6) 2020-12
TVS-670 Full 2018-03 (QTS 4.3.6) 2020-12
TVS-470 Full 2018-03 (QTS 4.3.6) 2020-12
TS-870 Pro Full 2018-03 (QTS 4.3.6) 2020-12
TS-670 Pro Full 2018-03 (QTS 4.3.6) 2020-12
TS-470 Pro Full 2018-03 (QTS 4.3.6) 2020-12
TS-870 Full 2018-03 (QTS 4.3.6) 2020-12
TS-670 Full 2018-03 (QTS 4.3.6) 2020-12
TS-470 Full 2018-03 (QTS 4.3.6) 2020-12
TS-869 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TS-669 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TS-569 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TS-469 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TS-269 Pro Limited 2018-03 (QTS 4.3.4) 2020-12
TS-269H Limited 2017-12 (QTS 4.2) 2020-12
TS-869L Limited 2018-03 (QTS 4.3.4) 2020-12
TS-669L Limited 2018-03 (QTS 4.3.4) 2020-12
TS-569L Limited 2018-03 (QTS 4.3.4) 2020-12
TS-469L Limited 2018-03 (QTS 4.3.4) 2020-12
TS-269L Limited 2018-03 (QTS 4.3.4) 2020-12
IS-400 Pro Limited 2018-03 (QTS 4.3.6) 2020-12
TS-421 Full 2017-12 (QTS 4.3.3) 2020-12
TS-221 Full 2017-12 (QTS 4.3.3) 2020-12
TS-121 Full 2017-12 (QTS 4.3.3) 2020-12
TS-420 Full 2017-12 (QTS 4.3.3) 2020-12
TS-220 Full 2017-12 (QTS 4.3.3) 2020-12
TS-120 Full 2017-12 (QTS 4.3.3) 2020-12
TS-419P II Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219P II Limited 2017-12 (QTS 4.3.3) 2020-12
TS-119P II Limited 2017-12 (QTS 4.3.3) 2020-12
TS-212-E Limited 2017-12 (QTS 4.3.3) 2020-12
TS-212P Full 2017-12 (QTS 4.3.3) 2022-10
TS-412 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-212 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-112 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-659 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-559 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-459 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-859 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-659 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-559 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-459 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-259 Pro+ Limited 2017-12 (QTS 4.2) 2020-12
TS-859 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-659 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-559 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-459 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-259 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-439 Pro II+ Limited 2017-12 (QTS 4.2) 2020-12
TS-239 Pro II+ Limited 2017-12 (QTS 4.2) 2020-12
TS-439 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-239 Pro II Limited 2017-12 (QTS 4.2) 2020-12
TS-639 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-439 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-239 Pro Limited 2017-12 (QTS 4.2) 2020-12
SS-839 Pro Limited 2017-12 (QTS 4.2) 2020-12
SS-439 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-239H Limited 2017-12 (QTS 4.2) 2020-12
TS-419P+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219P+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-119P+ Limited 2017-12 (QTS 4.3.3) 2020-12
TS-419P Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219P Limited 2017-12 (QTS 4.3.3) 2020-12
TS-219 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-119 Limited 2017-12 (QTS 4.3.3) 2020-12
TS-410 Limited 2017-12 (QTS 4.2) 2020-12
TS-210 Limited 2017-12 (QTS 4.2) 2020-12
TS-110 Limited 2017-12 (QTS 4.2) 2020-12
TS-809 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-509 Pro Limited 2017-12 (QTS 4.2) 2020-12
TS-409 Pro Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-409 Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 Pro II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 Pro II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 II Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 Pro Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 Pro Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-209 Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-109 Limited 2011-12 (Firmware 3.3.3) 2014-12
TS-201 Limited 2007-06 (Firmware 2.3.0) 2007-06
TS-101 Limited 2007-06 (Firmware 2.3.0) 2007-06
TS-100 Limited 2007-06 (Firmware 2.1.0) 2007-06
EJ1600 v2 Full N/A N/A
EJ1600 Full N/A N/A
REXP-1620U-RP Full N/A N/A
REXP-1220U-RP Full N/A N/A
REXP-1610U-RP Full N/A N/A
REXP-1210U-RP Full N/A N/A
REXP-1600U-RP Full N/A N/A
REXP-1200U-RP Full N/A N/A
REXP-1000 Pro Full N/A N/A
TX-800P Full N/A N/A
TX-500P Full N/A N/A
UX-1200U-RP Full N/A N/A
UX-800U-RP Full N/A N/A
UX-800P Full N/A N/A
UX-500P Full N/A N/A
TR-002 Full N/A N/A
TR-004 Full N/A N/A
TR-004U Full N/A N/A
QSW-1208-8C Full N/A Active
QSW-804-4C Full N/A Active
Qboat Sunny Full Full Active
QG-103N Discontinued 2017-12 (Firmware 3.2.2) 2018-12
NMP-1000P Limited 2012-12 (Firmware 1.2.3) 2015-12
NMP-1000 Limited 2012-12 (Firmware 1.2.3) 2015-12
QGD-1600P Full Full Active
QSW-308S Full N/A Active
QSW-308-1C Full N/A Active
QWU-100 Full N/A Active
AfoBot Full Full Active
ES1686dc Full Full Active
TDS-16489U R2 Full Full Active
TS-2888X Full Full Active
TS-2477XU-RP Full Full Active
TS-983XU-RP Full Full Active
TS-883XU-RP Full Full Active
TS-h1283XU-RP Full Full Active
TS-1283XU-RP Full Full Active
TS-1683XU-RP Full Full Active
TS-2483XU-RP Full Full Active
TVS-1272XU-RP Full Full Active
TVS-972XU-RP Full Full Active
TVS-972XU-RP Full Full Active
TVS-872XU Full Full Active
TVS-2472XU-RP Full Full Active
TVS-1672XU-RP Full Full Active
TVS-872XU-RP Full Full Active
TVS-872XT Full Full Active
TVS-672XT Full Full Active
TVS-472XT Full Full Active
TS-977XU-RP Full Full Active
TS-h1277XU-RP Full Full Active
TS-1277XU-RP Full Full Active
TS-1677XU-RP Full Full Active
TS-351 Full Full Active
TS-332X Full Full Active
TS-532X Full Full Active
TS-551 Full Full Active
  • Sửa chữa hoặc thay thế phần cứng:
    • Full: Sửa chữa và thay thế được cung cấp.
    • Limited: Một số thành phần vẫn có sẵn từ Cửa hàng Phụ kiện  của QNAP . Bạn có thể liên hệ với bộ phận Hỗ trợ Kỹ thuật của chúng tôi cho những linh kiện không có.
    • Discontinued: Sản phẩm không còn được hỗ trợ.
  • Cập nhật và bảo trì hệ điều hành:
    • Full: Các sản phẩm liên tục nhận được các bản cập nhật hệ điều hành và tính năng phần mềm mới nhất.
    • Ngày (Năm-Tháng): Ngày kết thúc cập nhật hệ điều hành.
    • Frimware QTS/QES: Phiên bản cuối cùng của QTS/QES mà mã NAS có thể hỗ trợ.
  • Hỗ trợ kỹ thuật và cập nhật bảo mật:
    • Active: Các sản phẩm nhận được hỗ trợ kỹ thuật và bản vá bảo mật hoàn chỉnh từ các kỹ sư chuyên gia của chúng tôi.
    • Ngày (Năm-Tháng): Ngày kết thúc hỗ trợ kỹ thuật và cập nhật bảo mật.

Bạn có thể theo dõi trực tiếp qua trang web của QNAP theo đường dẫn sau:

https://www.qnap.com/en/product/eol.php

 

 

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